At LOVE BRAND & Co., we are committed to providing you with a seamless and efficient shopping experience. Below, you will find important information about our shipping options, processing times, and delivery estimates.

Order Processing:

• Orders Placed by 12:00 PM GMT: We aim to dispatch all orders placed before 12:00 PM GMT on business days on the same day, however, please note this is only guaranteed when choosing the Express Shipping service at checkout.
• Orders Placed After 12:00 PM GMT: Orders placed after 12:00 PM GMT or on weekends will be processed on the following business day.

Please note that during peak periods, such as holidays or sales events, processing times may be slightly extended. We appreciate your understanding and patience.

Shipping Options:

1. Express Shipping

• Same-day dispatch: Orders placed before 12:00 PM GMT will be dispatched on the same business day.
• Delivery times:
• UK: 1-2 business days
• EU: 2-3 business days
• US: 3-5 business days
• Rest of the World: 4-7 business days

2. Standard Shipping

• Processing time: Standard Shipping orders may take an additional 1-2 business days to process before dispatch.
• Delivery times (from placing the order):
• UK: 3-5 business days
• EU: 5-7 business days
• US: 7-10 business days
• Rest of the World: 10-14 business days

Shipping Costs:

Shipping costs are calculated at checkout based on your delivery location and the shipping method selected. We strive to offer competitive rates on all shipping options.

International Shipping, Duties & Taxes:

Europe (EU Countries): For orders sent to a shipping address within Europe, LOVE BRAND & Co. covers the cost of customs, duties, and local taxes that may apply to the order.

United Kingdom (UK): For orders sent to a shipping address within the United Kingdom, LOVE BRAND & Co. covers the cost of customs, duties, and local taxes that may apply to the order.

Rest of the World: For international orders outside of the EU and UK, any applicable customs, duties and taxes are the responsibility of the receiver. These charges will be calculated and collected at checkout, ensuring no additional payments are required upon delivery.

Delivery Issues:

While we make every effort to ensure timely delivery, please be aware that external factors such as shipping carrier delays, customs processing, or unforeseen circumstances may occasionally cause delays. If you encounter any issues with your delivery, please contact our customer support team, and we will assist you in resolving any concerns.

Change of Address:

Once an order has been placed and processed, we are unable to modify the delivery address. Please ensure that the address provided during checkout is accurate before finalising your order.

Contact Us:

If you have any questions or require further assistance, our customer support team is here to help. Please contact us at support@lovebrand.com, and we will respond as promptly as possible.