Returns Policy

For any reason at all, you can return your order to us within 30 days of delivery.

UK returns

Before you return any products to us, please download your returns form and free returns label.

Returning orders to us is easy. Simply attach the free return label (included in your order delivery from us) onto the outside of your parcel, secure the parcel and drop it off at your local Post Office, we will do the rest.

Please be sure to complete the simple returns form including your order number, and exchange or refund request. We recommend that you send your returns using a recorded service, keeping your proof of postage.

Refund requests that comply with our full terms and conditions, will be made within 2-5 working days of receiving your return.

If you have any questions at all, please see our full terms or just give us a shout using our chat service (Monday – Friday 9.00 – 6.00 GMT) or call us +44 (0) 2073738338 or email us at info@lovebrand.com

 

International returns 

Before you return any products to us, please download your returns form and shipping label.

LOVE BRAND & Co. RETURNS
5 Park Walk
Chelsea
London
SW10 0AJ

Please be sure to complete the simple returns form including your order number, and exchange or refund request. We recommend that you send your returns using a recorded service, keeping your proof of postage.

We recommend that you send your return using a recorded service, keeping your proof of postage. For items returned to the UK from overseas, the customer must pay for any shipping fees, taxes and duties applicable.

For International returns, we will refund the cost of the return delivery if your order is incorrect or faulty.

Refund requests that comply with our full terms and conditions, will be made within 2-5 working days of receiving your return.

If you have any questions at all, please see our full terms or just give us a shout using our chat service (Monday – Friday 9.00 – 6.00 GMT) or call us +44 (0) 2073738338 or email us at info@lovebrand.com